eMusic Also Took Away Right To Download Songs Already Purchased

from the thanks-for-nothing dept

In all the fuss over eMusic’s poorly managed plan to sign Sony Music and raise prices at the same time, the company apparently also was able to sneak through another anti-customer move. For years, as an eMusic customer, you were able to go back and access songs you’d previously downloaded. This is, for obvious reasons, a very useful feature — especially considering the fact that people change computers or lose hard drives and such. However, apparently, along with the price increase, eMusic has quietly dropped this feature as well. It’s not clear why they would do this. Perhaps Sony didn’t want this, but that doesn’t explain why the feature was removed for everyone. It’s like eMusic is punishing their loyal customers. The company claims that it will allow people to redownload if there’s a technical problem, but the convenience feature is just gone.

Filed Under: ,
Companies: emusic

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “eMusic Also Took Away Right To Download Songs Already Purchased”

Subscribe: RSS Leave a comment
Joe Schmoesays:

“…eMusic has quietly dropped this feature as well…”

Not completely, as I understood it, though do not have a link to point to.

I believe that it has changed from unlimited re-downloading, to four times. Which is not as bad as never-ever.

However nice the ability, c’mon – backup your shiznit already…

Joe Schmoesays:


From their terms of service:
“6.13 eMusic may allow you to re-download each of your previously purchased tracks a limited number of times for any technical reasons at no additional charge; nonetheless, if you exceed a reasonable number of re-downloads (as deemed by eMusic) on any given track(s), you will be required to re-purchase such track(s).”

Uh, eMusic [I’ll say this here, as I assume that you are checking in here as you have previously, and do not have the ability to squelch this comment as you have on your own boards] – you’d be very wise to be up front and lock this down to a fixed number instead of a vague, omninous, maybe, sort-of, if we’re in the mood to help you policy. You’re about to start another sh!tstorm.




WoW does this pretty well. If you accidentally delete ur purples or something, the reps can do limited restores. They don’t say up to how many times they’ll do this, it’s kinda vague.

But I haven’t seen any uproar over this… well actually, when it was first started, there were many people arguing against it, lol. Personal responsibility and other such nonsense, they called it.


I think the word you are looking for is “alludes”.

Also, the change hasn’t happened yet. eMusic has said the Sony thing will occur in “early July”. As far as I can tell the download policy hasn’t changed yet.

Of course, since music comes and goes to eMusic like the wind, there are already tons of things I can’t re-download that I’ve bought over the years, but I’m a compulsive backup-er, so it’s not a problem for me.

I’ve used it a few times out of convenience, but never out of necessity.



They may have done this to prevent people from lending their accounts out to friends, family, etc, to reduce piracy. More than likely this is the recording industry doing its we want you to pay for this multiple times, and statistical analysis shows that 50% of the people redownload more than 4 times in a three year period.

There are better ways to prevent/discorage piracy, like micro fees (1/10th – 1/2 cent) for each redownload, stated in the TOS. The line “To cover bandwidth costs” should have been used.

It is never a good idea to change the games rules half way through, unless its to the users advantage …..

190 entry/note) Unlimited redownloads

191) Fee for redownload set by artist/company.

192) Fee for redownload never increases and is tied to the person who downloaded the file.

193 ) Fee For Redownload can be decreased by artist/company/copyright holder

194 ) fee for redownload can be between 0 and the current value of the file to be downloaded, never above current value.


Re: Re: reDownloads

That was actually Sarcasm and the lead up to …..

“More than likely this is the recording industry doing its we want you to pay for this multiple times, and statistical analysis shows that 50% of the people redownload more than 4 times in a three year period.”

Which is what we all think is going on here. More than likely in a couple months they will remove the ability to redownload altogether.


Re: reDownloads

195) Artists (Copyright holders) can set a Global minimum download fee on their works

196) Artists (Copyright holders) can set a Global Maximum download fee on their works

197) Sample/Sampling library and fees

198) Lyrics Library and fees

199) out of copyright / orphan poetry library

200) multi-channel library for saving Mixing/mixes

This place just gets the old creative juices flowing



Well, I am done with eMusic.
Never to be used again.
Now that Sony is calling the shots and turning them completely anti-consumer.
They should have known better than to make any deals with Sony at all aside from possibly “we share all of your music at our current prices and all of our current features — or take a hike”.
I know they claim that all of their other changes have nothing to do with Sony, but how stupid do they think consumers are? (don’t answer that ­čśë )
Pulling Sony on at all already felt like a slap to the face.
There are other sources and they will be used now.
And also thank gawd for RIAARadar.

so boycott eMusic already

really, if musicians do not care enough about their fans than to leave them at the mercy of the same old monopolistic corporations and their willing agents, then screw them and go find musicians that connect directly and make their music directly available

there are virtually no barriers to entry to becoming a musician, you can find them everywhere, if you don’t like the abuse then find someone who cares, otherwise you are just another perpetual victim always seeking a new dysfunctional abusive relationship, good fans finding bad music outlets, life is too short


They may or may not have even made a change, as their own documentation at their site is contradicting and lends itself to confusion. (see my links to the pages I found above).

Mike – What was your source for this story? You only link back to the other, previous post…

At any rate, the only real issue here is the lack of clarity on the behalf of eMusic with this in light of the other changes taking place. It is not really unreasonable to limit the number of times a tangible [to use the term loosely] item may be re-downloaded.


TechDirt is Wrong; Re-downloads still exist

Techdirt – Do you check your facts?

They changed the way that you see them/get to them. You go to your profile->downloads page as before to see the list of previously downloaded items. There is a link to the Album page. There you will see the tracks you have already downloaded with a link to re-download them.

I understand from emusic customer service chat that this is temporary while they fix the download history.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop ┬╗

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...
Older Stuff
13:40 It's Great That Winnie The Pooh Is In The Public Domain; But He Should Have Been Free In 1982 (Or Earlier) (35)
12:06 Norton 360 Now Comes With Crypto Mining Capabilities And Sketchy Removal Process (28)
10:45 Chinese Government Dragnet Now Folding In American Social Media Platforms To Silence Dissent (14)
10:40 Daily Deal: The 2022 Ultimate Cybersecurity Analyst Preparation Bundle (0)
09:29 A Fight Between Facebook And The British Medical Journal Highlights The Difficulty Of Moderating 'Medical Misinformation' (9)
06:29 Court Ruling Paves The Way For Better, More Reliable Wi-Fi (4)
20:12 Eighth Circuit (Again) Says There's Nothing Wrong With Detaining Innocent Minors At Gunpoint (15)
15:48 China's Regulatory War On Its Gaming Industry Racks Up 14k Casualties (10)
13:31 Chinese Government Fines Local Car Dealerships For Surveilling While Not Being The Government (5)
12:08 Eric Clapton Pretends To Regret The Decision To Sue Random German Woman Who Listed A Bootleg Of One Of His CDs On Ebay (29)
10:44 ICE Is So Toxic That The DHS's Investigative Wing Is Asking To Be Completely Separated From It (29)
10:39 Daily Deal: The 2022 Complete Raspberry Pi And Arduino Developer Bundle (0)
09:31 Google Blocked An Article About Police From The Intercept... Because The Title Included A Phrase That Was Also A Movie Title (24)
06:22 Wireless Carriers Balk At FAA Demand For 5G Deployment Delays Amid Shaky Safety Concerns (16)
19:53 Tenth Circuit Denies Qualified Immunity To Social Worker Who Fabricated A Mother's Confession Of Child Abuse (35)
15:39 Sci-Hub's Creator Thinks Academic Publishers, Not Her Site, Are The Real Threat To Science, And Says: 'Any Law Against Knowledge Is Fundamentally Unjust' (34)
13:32 Federal Court Tells Proud Boys Defendants That Raiding The Capitol Building Isn't Covered By The First Amendment (25)
12:14 US Courts Realizing They Have A Judge Alan Albright Sized Problem In Waco (17)
10:44 Boston Police Department Used Forfeiture Funds To Hide Purchase Of Surveillance Tech From City Reps (16)
10:39 Daily Deal: The Ultimate Microsoft Excel Training Bundle (0)
09:20 NY Senator Proposes Ridiculously Unconstitutional Social Media Law That Is The Mirror Opposite Of Equally Unconstitutional Laws In Florida & Texas (25)
06:12 Telecom Monopolies Are Exploiting Crappy U.S. Broadband Maps To Block Community Broadband Grant Requests (7)
12:00 Funniest/Most Insightful Comments Of 2021 At Techdirt (17)
10:00 Gaming Like It's 1926: Join The Fourth Annual Public Domain Game Jam (6)
09:00 New Year's Message: The Arc Of The Moral Universe Is A Twisty Path (33)
19:39 DHS, ICE Begin Body Camera Pilot Program With Surprisingly Good Policies In Place (7)
15:29 Remembering Techdirt Contributors Sherwin And Elliot (1)
13:32 DC Metro PD's Powerful Review Panel Keeps Giving Bad Cops Their Jobs Back (6)
12:11 Missouri Governor Still Expects Journalists To Be Prosecuted For Showing How His Admin Leaked Teacher Social Security Numbers (39)
10:48 Oversight Board Overturning Instagram Takedown Of Ayahuasca Post Demonstrates The Impossibility Of Content Moderation (10)
More arrow
This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it