AT&T More Upset About Stupid Analyst Report About Its Network Than Actual Network

from the forest-for-the-trees dept

AT&T is apparently “miffed” that a recent report from a research firm said that it carries less data traffic on its mobile network than either Verizon or Sprint. Meanwhile, the rest of us are trying to figure out exactly why the company cares so much. AT&T has been much maligned for its network’s inability to keep up with iPhone users’ data (and sometimes, voice) demands; perhaps the company is concerned that ranking third in overall data traffic will somehow push the perception that its network is underpowered even further. AT&T’s own analysis of mobile data traffic shows it carries more than half of US mobile users’ data, it says — which is great. But that figure doesn’t matter much to an iPhone user who can’t connect to the network or whose device doesn’t live up to their expectations because of spotty coverage. And those users’ stories are probably much more persuasive among consumers than some pretty meaningless stats.

Filed Under: ,
Companies: at&t

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “AT&T More Upset About Stupid Analyst Report About Its Network Than Actual Network”

Subscribe: RSS Leave a comment
David Tsays:

Blame game?

I suspect there is some kind of internal game of pass the buck for consistently poor customer perception of the network. The higher-ups are probably saying do more with less and the IT people are saying there will be compromise.

The compromise includes customers spending 100/mo for service that doesn’t work in major metro areas during rush hours.


sounds like the norm these days

It is getting to be the norm these days that when something doesn’t go right or work quite lets just move on to different data(charts) please. My 3G coverage isn’t that bad just look at this voice map. I loved the commercial from AT&T showing 2 Samsung smartphones at the end while an iPhone was doing talk and web at the same time and that was the focus of the commercial. You would think that AT&T would have clustered their towers by the way they talk but the truth is they were to busy with Job’s laughing about the crazy amount of money being made.


Same old folks ruining the same old network

Isn’t AT&T the old SBC, aka Cellular One, aka Cingular, aka AT&T? And aren’t these the same folks who couldn’t keep their old network working worth a darn years ago long before iPhone was born? I was a trapped Cellular One customer years ago, then a trapped Cingular customer. I left when my contract expired because at precisely 4pm everyday, my cell phone stopped receiving calls from land lines, because their network was too swamped to handle the traffic then! They kept feeding me “Barbara Streisand ” they were fixing the problem. This was 10 years ago. I guess they, they’re still trying to fix the problem. Let’s face it, the problem will never go away. Give it up.


Re: Same old folks ruining the same old network

Sort of. If you can follow all the mergers and aquisitions without re-reading it, you’re smarter than I.

“Originally Cingular Wireless LLC [now AT&T Mobility LLC], a joint venture between SBC Communications and BellSouth, the company acquired the old AT&T Wireless in 2004; SBC later acquired the original AT&T and re-branded as “The New AT&T”. Cingular became wholly-owned by The New AT&T in December 2006 as a result of AT&T’s acquisition of BellSouth.”

“The Baltimore/DC service, and the rights to the name Cellular One, were sold from Metromedia to Southwestern Bell in 1987. In 1989, Southwestern Bell Mobile Systems and McCaw Communications formed a partnership called Cellular One Group. In 1992, Vanguard Cellular Systems joined the group… In 1995, SNET joined the partnership… AT&T purchased McCaw Cellular in 1994; shortly thereafter, AT&T renamed the former McCaw providers “AT&T Wireless” and dropped out of the partnership. Western Wireless joined the partnership in 1999.

When SBC Communications, which purchased SNET in 1998, and BellSouth merged their wireless operations into Cingular Wireless in 2001, the Cellular One group name became the sole property of Western Wireless. In 2004 Cingular merged with AT&T Wireless, which had acquired Vanguard in 1999, formally reuniting the original Cellular One partnership into a single company.”


AT&T mobile service

fact… AT&T has the worst cell phone coverage of all the service providers… proof positive, even notice the infamous 3G map they displayed in tv commercials; they compared themselves to Verizon in 3G availability… the real noticable diff in the tv commercial was overall coverage, gapping white spots for AT&T.

And now, at least via this article, AT&T has data handling issues with iPhone… glad I have a Droid… I live in smalltown America, dropped AT&T becasue of limited service, Verizon saved-the-day… even in the most remote areas, I get at least 3-bars… AT&T stinks.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...
Older Stuff
13:40 It's Great That Winnie The Pooh Is In The Public Domain; But He Should Have Been Free In 1982 (Or Earlier) (35)
12:06 Norton 360 Now Comes With Crypto Mining Capabilities And Sketchy Removal Process (28)
10:45 Chinese Government Dragnet Now Folding In American Social Media Platforms To Silence Dissent (14)
10:40 Daily Deal: The 2022 Ultimate Cybersecurity Analyst Preparation Bundle (0)
09:29 A Fight Between Facebook And The British Medical Journal Highlights The Difficulty Of Moderating 'Medical Misinformation' (9)
06:29 Court Ruling Paves The Way For Better, More Reliable Wi-Fi (4)
20:12 Eighth Circuit (Again) Says There's Nothing Wrong With Detaining Innocent Minors At Gunpoint (15)
15:48 China's Regulatory War On Its Gaming Industry Racks Up 14k Casualties (10)
13:31 Chinese Government Fines Local Car Dealerships For Surveilling While Not Being The Government (5)
12:08 Eric Clapton Pretends To Regret The Decision To Sue Random German Woman Who Listed A Bootleg Of One Of His CDs On Ebay (29)
10:44 ICE Is So Toxic That The DHS's Investigative Wing Is Asking To Be Completely Separated From It (29)
10:39 Daily Deal: The 2022 Complete Raspberry Pi And Arduino Developer Bundle (0)
09:31 Google Blocked An Article About Police From The Intercept... Because The Title Included A Phrase That Was Also A Movie Title (24)
06:22 Wireless Carriers Balk At FAA Demand For 5G Deployment Delays Amid Shaky Safety Concerns (16)
19:53 Tenth Circuit Denies Qualified Immunity To Social Worker Who Fabricated A Mother's Confession Of Child Abuse (35)
15:39 Sci-Hub's Creator Thinks Academic Publishers, Not Her Site, Are The Real Threat To Science, And Says: 'Any Law Against Knowledge Is Fundamentally Unjust' (34)
13:32 Federal Court Tells Proud Boys Defendants That Raiding The Capitol Building Isn't Covered By The First Amendment (25)
12:14 US Courts Realizing They Have A Judge Alan Albright Sized Problem In Waco (17)
10:44 Boston Police Department Used Forfeiture Funds To Hide Purchase Of Surveillance Tech From City Reps (16)
10:39 Daily Deal: The Ultimate Microsoft Excel Training Bundle (0)
09:20 NY Senator Proposes Ridiculously Unconstitutional Social Media Law That Is The Mirror Opposite Of Equally Unconstitutional Laws In Florida & Texas (25)
06:12 Telecom Monopolies Are Exploiting Crappy U.S. Broadband Maps To Block Community Broadband Grant Requests (7)
12:00 Funniest/Most Insightful Comments Of 2021 At Techdirt (17)
10:00 Gaming Like It's 1926: Join The Fourth Annual Public Domain Game Jam (6)
09:00 New Year's Message: The Arc Of The Moral Universe Is A Twisty Path (33)
19:39 DHS, ICE Begin Body Camera Pilot Program With Surprisingly Good Policies In Place (7)
15:29 Remembering Techdirt Contributors Sherwin And Elliot (1)
13:32 DC Metro PD's Powerful Review Panel Keeps Giving Bad Cops Their Jobs Back (6)
12:11 Missouri Governor Still Expects Journalists To Be Prosecuted For Showing How His Admin Leaked Teacher Social Security Numbers (39)
10:48 Oversight Board Overturning Instagram Takedown Of Ayahuasca Post Demonstrates The Impossibility Of Content Moderation (10)
More arrow
This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it