United In Flight WiFi Blocks Popular News Sites

from the because-we-said-so dept

So, just last month, we wrote about United Airlines idiotic inflight video system that forces you to install DRM on your own devices to watch a movie. And, now, it appears that the company is filtering out all sorts of news sites. The EFF’s Nate Cardozo was on a flight yesterday when he started noticing that he couldn’t get to certain tech websites, including Ars Technica and The Verge — instead receiving messages they were blocked due to United’s “access policy.” The same was true for political news site Daily Kos. Eventually he even realized that United also blocks the NY Times (via his phone after the laptop battery ran out).




Both the terms of use that United has, as well as the company’s FAQ about the service warn that “inappropriate or unsuitable for inflight viewing” websites may be blocked:
Of course, it’s difficult to see what kind of content on any of those news sites would be considered inappropriate or unsuitable for inflight viewing. And, you know, it’s letting through plenty of much sketchier sites like, uh, us at Techdirt. Basically, this makes no sense at all, and I’m sure that if United’s PR people ever getting around to commenting on it, they’ll say it was a “glitch” and that it won’t happen again. But this is the kind of problem that you run into when you deem yourself able to control what people can and can’t access online.

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Companies: united airlines

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Comments on “United In Flight WiFi Blocks Popular News Sites”

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35 Comments
DannyB (profile) says:

Dear United

Do you block my SSH remote login to my home computer which has a static IP address?

If not, then consider.

I have an app on my phone and my tablet that builds an encrypted tunnel to my home computer.

(android app: Proxoid. On my Linux computer: sshd, which enables remote SSH login.)

I haven’t used this since back in the day when I needed to routinely do ‘tethered’ browsing from a netbook using my non-rooted phone. But it still works.

As long as Proxoid can SSH to my box at home, then all my browsing is tunneled through that login. If I browse to TechDirt, the connection appears to TD to originate from my box at home.

If the need existed, this kind of setup could be made much simpler for non geeks to use.

In short: in the long run, if you allow any kind of way to communicate packets to the outside world, people will find ways to build an encrypted tunnel through it. Even if the only form of communication were plain HTTP to, say, google. I would use a Google AppEngine app to be the endpoint of a tunnel where my Http requests/responses contained encrypted content in the body that tunneled any other kind of TCP or UDP packets through.

Unless you’re going to block everything and only whitelist your preferred sites, you’re going to lose this game.

Plus, I hope the FCC nails you for this.

Anonymous Coward says:

Everyone overlooked the simplest explination

Terrorists!

Yes Terrorists, the boggey men that don’t exist yet everyone is afraid of.

Imagine, your on a United flight and you visit the nytimes.com and there is breaking news “This just in….Terrorists have taken over several United flights…. 911 style plot…..”

The passengers flip out and decide to restrain anyone who looks like they might be from the middle east, then suddenly someone remembers “Oh crap, the PILOT looked muslim! Get Him!”

Yes I think that explains it, its the only possible explination.

Got a better more plausible explination?

Bergman (profile) says:

Re: Everyone overlooked the simplest explination

And yet, if there had been such an announcement back in 2001, naming flight numbers, and a belief the hijackers intended to use the planes as flying bombs, the World Trade Center would likely still be standing.

Getting cut up by someone with a knife when you don’t know their ultimate intentions or believe you will be held for political ransom? Crowds tend to be sheep. Knowing you will die — guaranteed — if you don’t resist? The passengers storm the cockpit, seize the hijackers and shove those knives where the sun doesn’t shine.

KB says:

United's Free Inflight Entertainment System?

Is this article only about United’s free inflight entertainment system? If so, nothing I read on the flight or from the site you visit indicated the WiFi was for anything more than watching those movies. Personally, I was thrilled with the system. A free selection of 30+ movies and even more TV shows (many of which are geared towards kids) that I get to choose from and watch on my tablet, phone or laptop instead of having to watch the one show over the crappy drop-down video screen.

I could not access any off-plane websites, but I honestly did not try too hard either. Maybe you could to some extent, but nothing I read presented the system as anything more as an expanded entertainment system.

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