You Have To Distort The Facts Pretty Badly To Argue That Google & Facebook Are Worse For Consumers Than AT&T

Too Much Free Time

from the just-sayin' dept

We’ve had our run-ins with Jonathan Taplin before. The quintessential OMYAC of the legacy entertainment industry, who is so obsessed with the nefarious things he insists Google and Facebook are doing (even though he’s often flat out wrong), is back in the pages of the NY Times, arguing that regulators shouldn’t be so concerned about AT&T, when they should be attacking Google and Facebook instead.

Taplin kicks it off by jumping on Mark Cuban’s ridiculous comments from last week saying that AT&T should be able to buy Time Warner so that it can “compete” against Google and Facebook, and then takes it to an even more ridiculous level. The crux of Taplin’s argument: Google and Facebook are big, and thus bad, and need antitrust treatment.

Look at the numbers. Alphabet (the parent company of Google) and Facebook are among the 10 largest companies in the world. Alphabet alone has a market capitalization of around $550 billion. AT&T and Time Warner combined would be about $300 billion.

Yup. They’re big companies — and certainly, like with all big companies, we should be wary about how they might abuse their powers. But big, by itself, isn’t automatically bad. And the nature of antitrust is not that big is bad, but that abusing monopoly power is bad. And Taplin has no way to show either (1) monopoly power or (2) abusive behavior, so he just starts throwing numbers.

Alphabet has an 83 percent share of the mobile search market in the United States and just under 63 percent of the US mobile phone operating systems market. AT&T has a 32 percent market share in mobile phones and 26 percent in pay TV. The combined AT&T-Time Warner will have $8 billion in cash but $171 billion of net debt, according to the research company MoffettNathanson. Compare that to Alphabet?s balance sheet, with total cash of $76 billion and total debt of about $3.94 billion.

Nice cherry picking, Jonathan! The real scam in fake antitrust complaints is trying to define the markets in a way that looks much worse than it really is. Notice that Taplin focuses on “mobile search” (random?) as the market for Google and “mobile phones” for the market for AT&T. But he leaves out the simple facts: if you need an internet connection, in many cases AT&T is either your only option or one of two options. And if you do that, AT&T gets to see everything you do. And switching broadband providers or mobile phone providers is a complicated and often expensive process. Switching a search engine… is not.

Then, to get to the question of “bad behavior,” Taplin falls back on the silly line that because Google and Facebook have made a lot of money, and his buddies in legacy entertainment companies have been making a lot less money, that somehow Google and Facebook have unfairly taken money from his industry. That’s just silly.

In the past decade, an enormous reallocation of revenue of perhaps $50 billion a year has taken place, with economic value moving from creators of content to owners of monopoly platforms.

I reached this conclusion from the following statistics: Since 2000, recorded music revenues in the United States have fallen to $7.2 billion per year from $19.8 billion. Home entertainment video revenue fell to $18 billion in 2014 from $24.2 billion in 2006. United States newspaper ad revenue fell to $23.6 billion in 2013 from $65.8 billion in 2000.

And yet, by every available metric, people are consuming more music, video, news and books. During that same period, Google?s revenue grew to $74.5 billion from $400 million.

Sing it with me, folks: correlation is not causation. After all, the number of works of visual art copyrighted in the US similarly has an inverse correlation to the number of females in NY who slipped or tripped to their death (really!). It doesn’t mean it’s a causal relationship where more of one means less of the other.

The reason that Google and Facebook are making lots of money is because they’re offering a product that people want and they’re doing it for free and have come up with business models that work. The reason legacy entertainment companies are flailing (and, realistically, only some of them are), is because they tried to stick with their old business model that focused on basically ignoring or mocking and attacking competition from new sources.

The problem, in short: Taplin’s whole world revolved around elitism and gatekeepers. The business models he celebrates are gatekeeper business models — the ones that keep out the riff raff and the people that Taplin likes to insult because he thinks their “art” isn’t good enough to be seen by the world. The world of the internet is the opposite. It’s about enabling anyone to be a creator, and to open up new avenues to create, to share, to promote, to distribute, to build a fan base and to monetize. Those were all functions that Taplin and his friends used to control, with a strict lock on the gate, allowing them to artificially inflate the prices. When the new platforms came on the market and democratized every bit of the process of creating/distributing content, suddenly the “deal” offered by the gatekeepers didn’t look so good. And that’s why those busineses have struggled.

And it’s why, comparatively speaking, most of the public likes companies like Google and Facebook, while they hate AT&T. Find me a list of consumer satisfaction or most admired companies where AT&T outranks either of the other ones. Antitrust should be about protecting consumers — and the public is pretty happy with the services it gets from Google and Facebook… but not so much with AT&T.

But, of course, to Taplin, it all comes back to piracy, because he’s absolutely sure that’s why everyone uses Google and Facebook, even though he’s wrong.

Every pirated music video or song posted on YouTube or Facebook robs the creators of income, and YouTube in particular is dominated by unlicensed content. Google?s YouTube has an over 55 percent market share in the streaming audio business and yet provides less than 11 percent of the streaming audio revenues to the content owners and creators. But Facebook, which refuses to enter into any licensing agreement on music or video, is challenging YouTube in the free online video and music world.

As we discussed a few months ago, when you look at the actual data, only 2% of music video views on YouTube are unauthorized. 2%. So, no, YouTube is not “dominated by unlicensed content.” That’s simply and utterly false. And, no, even those unauthorized videos are not “robbing creators of income.” Many smart creators these days are using YouTube as a platform to get more fans and build a bigger support base, which they can take to platforms like Patreon or Kickstarter, rather than having to give up everything to sign with a major label run by one of Taplin’s friends.

I recognize that Taplin’s friends have struggled to understand and adapt to this new world. And I understand that they want to lash out at the big companies like Google and Facebook that have helped make this world a reality. But why does the NY Times keep letting him publish blatantly factually false information? Oh, and the kicker? After a long rant that is full of misleading buillshit… he asks for “an honest national conversation.”

Perhaps in January we can have an honest national conversation on monopoly and our future.

If we were to have an honest conversation, it would have to leave out Taplin’s lies.

Filed Under: access, antitrust, business models, correlation, internet, jonathan taplin, monopoly, social media
Companies: at&t, facebook, google