If you want to read my realtime reactions to the nonsense, there's a fairly long Twitter thread. If you want a short summary, it's this: everyone who spoke is angry about some aspect of these companies but (and this is kind of important) there is no consensus about why and the reasons for their anger is often contradictory. The most obvious example of this played out in regards to discussions that were raised about the decision earlier this week by YouTube and Facebook (and Twitter) to take down an incredibly ridiculous Breitbart video showing a group of "doctors" spewing dangerous nonsense regarding COVID-19 and how to treat it (and how not to treat it). The video went viral, and a whole bunch of people were sharing it, even though one of the main stars apparently believes in Alien DNA and Demon Sperm. Also, when Facebook took down the video, she suggested that God would punish Facebook by crashing its servers.
However, during the hearing, there were multiple Republican lawmakers who were furious at Facebook and YouTube for removing such content, and tried to extract promises that the platforms would no longer "interfere." Amusingly (or, not really), at one point, Jim Sensenbrenner even demanded that Mark Zuckerberg answer why Donald Trump Jr.'s account had been suspended for sharing such a video -- which is kind of embarrassing since it was Twitter, not Facebook, that temporarily suspended Junior's account (and it was for spreading disinfo about COVID, which that video absolutely was). Meanwhile, on the other side of the aisle, Rep. Cicilline was positively livid that 20 million people still saw that video, and couldn't believe that it took Facebook five full hours to decide to delete the video.
So, you had Republicans demanding these companies keep those videos up, and Democrats demanding they take the videos down faster. What exactly are these companies supposed to do?
Similarly, Rep. Jim Jordan made some conspiracy theory claims saying that Google tried to help Hillary Clinton win in 2016 (the fact that she did not might raise questions about how Jordan could then argue they have too much power, but...) and demanded that they promise not to "help Biden." On the other side of the aisle, Rep. Jamie Raskin complained about how Facebook allowed Russians and others to swing the election to Trump, and demanded to know how Facebook would prevent that in the future.
So... basically both sides were saying that if their tools are used to influence elections, bad things might happen. It just depends on which side wins to see which side will want to do the punishing.
Nearly all of the Representatives spent most of their time grandstanding -- rarely about issues related to antitrust -- and frequently demonstrating their own technological incompetence. Rep. Greg Steube whined that his campaign emails were being filtered to spam, and argued that it was Gmail unfairly handicapping conservatives. His "evidence" for this was that it didn't happen before he joined Congress last year, and that he'd never heard of it happening to Democrats (a few Democrats noted later that it does happen to them). Also, he said his own father found his campaign ads in spam, and so clearly it wasn't because his father marked them as spam. Sundar Pichai had to explain to Rep. Steube that (1) they don't spy on emails so they have no way of knowing that emails were between a father and son, and (2) that emails go to spam based on a variety of factors, including how other users rate them. In other words, Steube's own campaign is (1) bad at email and (2) his constituents are probably trashing the emails. It's not anti-conservative bias.
Rep. Ken Buck went on an unhinged rant, claiming that Google was in cahoots with communist China and against the US government.
On that front, Rep. Jim Jordan put on quite a show, repeatedly misrepresenting various content moderation decisions as "proof" of anti-conservative bias. Nearly every one of those examples he misrepresented. And then when a few other Reps. pointed out that he was resorting to fringe conspiracy theories he started shouting and had to be told repeatedly to stop interrupting (and to put on his mask). Later, at the end of the hearing, he went on a bizarre rant about "cancel culture" and demanded each of the four CEOs to state whether or not they thought cancel culture was good or bad. What that has to do with their companies, I do not know. What that has to do with antitrust, I have even less of an idea.
A general pattern, on both sides of the aisle was that a Representative would describe a news story or scenario regarding one of the platforms in a way that misrepresented what actually happened, and painted the companies in the worst possible light, and then would ask a "and have you stopped beating your wife?" type of question. Each of the four CEOs, when put on the spot like that, would say something along the lines of "I must respectfully disagree with the premise..." or "I don't think that's an accurate representation..." at which point (like clockwork) they were cut off by the Representative, with a stern look, and something along the lines of "so you won't answer the question?!?" or "I don't want to hear about that -- I just want a yes or no!"
It was... ridiculous -- in a totally bipartisan manner. Cicilline was just as bad as Jordan in completely misrepresenting things and pretending he'd "caught" these companies in some bad behavior that was not even remotely accurate. This is not to say the companies haven't done questionable things, but neither Cicilline nor Jordan demonstrated any knowledge of what those things were, preferring to push out fringe conspiracy theories. Others pushing fringe wacko theories included Rep. Matt Gaetz on the Republican side (who was all over the map with just wrong things, including demanding that the platforms would support law enforcement) and Rep. Lucy McBath on the Democratic side, who seemed very, very confused about the nature of cookies on the internet. She also completely misrepresented a situation regarding how Apple handled a privacy situation, suggesting that protecting user's privacy by blocking certain apps that had privacy issues was anti-competitive.
There were a few Representatives who weren't totally crazy. On the Republican side, Rep. Kelly Armstrong asked some thoughtful questions about reverse warrants (not an antitrust issue, but an important 4th Amendment one) and about Amazon's use of competitive data (but... he also used the debunked claim that Google tried to "defund" The Federalist, and used the story about bunches of DMCA notices going to Twitch to say that Twitch should be forced to pre-license all music, a la the EU Copyright Directive -- which, of course, would harm competition, since only a few companies could actually afford to do that). On the Democratic side, Rep. Raskin rightly pointed out the hypocrisy of Republicans who support Citizens United, but were mad that companies might politically support candidates they don't like (what that has to do with antitrust is beyond me, but it was a worthwhile point). Rep. Joe Neguse asked some good questions that were actually about competition, but for which there weren't very clear answers.
All in all, some will say it was just another typical Congressional hearing in which Congress displays its technological ignorance. And that may be true. But it is disappointing. What could have been a useful and productive discussion with these four important CEOs was anything but. What could have been an actual exploration of questions around market power and consumer welfare... was not. It was all just a big performance. And that's disappointing on multiple levels. It was a waste of time, and will be used to reinforce various narratives.
But, from this end, the only narrative it reinforced was that Congress is woefully ignorant about technology and how these companies operate. And they showed few signs of actually being curious in understanding the truth.
]]>Rep. David Cicilline is drafting legislation to take away a broad tech liability protection for online platforms that knowingly publish “demonstrably false” political ads, he says at a National Association of Broadcasters’ event.
This has been an issue a bunch of folks have been raising of late. Elizabeth Warren and Nancy Pelosi have both expressed anger that Facebook has chosen not to fact check political videos. However, as we've noted repeatedly, there are all sorts of problems with a proposal like this.
First, and perhaps biggest, is the 1st Amendment. Contrary to what many people seem to believe, many false statements are still protected under the 1st Amendment -- and while internet platforms have their own rights to take down or leave up what they want, having the government step in and create an effective mandate to take down "false" information will almost certainly violate the 1st Amendment, as it's not a content-neutral regulation. As the Supreme Court noted in United States v. Alvarez, plenty of "demonstrably false" information is still Constitutionally protected:
In light of the substantial and expansive threats to free expression posed by content-based restrictions, this Court has rejected as “startling and dangerous” a “free-floating test for First Amendment coverage . . . [based on] an ad hoc balancing of relative social costs and benefits.”... Instead, content-based restrictions on speech have been permitted, as a general matter, only when confined to the few “‘historic and traditional categories [of expression] long familiar to the bar,’” ...These categories have a historical foundation in the Court’s free speech tradition. The vast realm of free speech and thought always protected in our tradition can still thrive, and even be furthered, by adherence to those categories and rules.
Absent from those few categories where the law allows content-based regulation of speech is any general exception to the First Amendment for false statements. This comports with the common understanding that some false statements are inevitable if there is to be an open and vigorous expression of views in public and private conversation, expression the First Amendment seeks to guarantee.
Later in that ruling, Justice Kennedy notes:
Were the Court to hold that the interest in truthful discourse alone is sufficient to sustain a ban on speech, absent any evidence that the speech was used to gain a material advantage, it would give government a broad censorial power unprecedented in this Court’s cases or in our constitutional tradition. The mere potential for the exercise of that power casts a chill, a chill the First Amendment cannot permit if free speech, thought, and discourse are to remain a foundation of our freedom.
And thus, once again, it appears that a politician is confusing the power of the 1st Amendment, and assuming that it is coming from Section 230. This is incorrect.
The second issue with such a law is that while "demonstrably false" seems like an easy classification, it's not at all easy in practice. As we've discussed many, many times in the past, content moderation at scale is impossible to do well, and it only seems easy until you actually have to do it. Case in point: just last week there was an uproar and controversy over an edited video that the Mike Bloomberg campaign posted to social media. The video shows Bloomberg on the debate stage last week, asking if any of the other candidates on stage had started a business -- and then places clips of each of the other candidates looking around awkwardly, with an overlay of cricket sounds. The video is obviously meant to imply that this extended silence after Bloomberg asked the question is what actually happened on stage -- though it is not. The clips were obviously taken from other moments in the debate.
Is that "demonstrably false"? Well, that depends on your perspective. It's absolutely misleading. But, it could also be seen as a joke or satire or making a point. Indeed, in the link above, Twitter told reporters that the video would violate its policies as "manipulated media," but Facebook says it would not, since its policies do "not extend to content that is parody or satire, or video that has been edited solely to omit or change the order of words." And, while you may agree or disagree with either platforms' decision on this, how would Cicilline's proposal handle such an issue? If put in place, it's likely that all platforms would then seek to remove this video, out of fear of it opening up the potential for massive liability.
The courts are extremely loathe to get involved in political speech -- which, quite frequently, involves misrepresentation, false, or misleading statements by candidates about each other. Trying to put an extra burden on social media platforms by potentially removing Section 230 protections for not magically being able to determine "truth" is not only unconstitutional, but likely putting internet platforms in an impossible position.
]]>Representative David Cicilline (D-Rhode Island) plans to introduce a bill that would exempt publishers from antitrust enforcement so they can negotiate collectively over terms for distributing their content. Cicilline says the bill is designed to level the playing field between publishers and the tech giants, not dictate the outcome. Without an exemption, collective action by publishers could run afoul of antitrust laws around colluding over price or refusal to deal with competitors.
Oddly enough, several media companies are onboard with this hot monopoly-on-monopoly action. The News Media Alliance -- representing 2,000 newspapers across the US and Canada -- thinks it doesn't have enough leverage to negotiate with social media companies. So, it wants to be allowed to break the law to make things more fair. It seems that if the problem is a social media/search engine monopoly, then legislators might want to have a word with the monopolists before allowing another set of media companies to collude to make the internet a shitty place to find news.
To make this plea for government-blessed collusion, the head of the NMA, David Chavern, has decided to belittle the internet and the people who use it.
[C]havern believes the news business warrants intervention because of its role in a healthy democracy. “The republic is not going to suffer terribly if we have bad cat video or even bad movies or bad TV. The republic will suffer if we have bad journalism,” he says, pointing to data from Pew that shows newspaper advertising fell by $4 billion from 2014 to 2016, even though web traffic for the top U.S. newspapers grew 42 percent during the same time period.
This is some prime elitist claptrap. The internet can be used for more than one thing. People who watch cat videos also read local reporting. People who enjoy bad TV also enjoy in-depth journalism. None of this is mutually exclusive and none of this has anything to do with Google or Facebook or media companies seeking permission to get the band back together and engage in monopolistic behavior. If you're so dead set on "saving the republic," why is your first move to punch holes in antitrust laws? Are you that obtuse? Do you think that hole won't be made wider by competitors for consumers' attention, resulting in even less traffic and ad revenue for news publishers?
While I understand the desire to "level" the playing field, the mechanism is completely wrong. Many, many publishers have complained about Facebook and Google destroying them but none have ever put their remaining money where their mouth is and walked away from whatever these tech companies have offered. Maybe they feel a bad deal is better than no deal at all. Or maybe they actually recognize these companies drive traffic to their sites -- traffic they wouldn't have otherwise.
At the bottom of this is a demand for money. Publishers want Google and Facebook to pay (more) for sending them traffic. Since they can't produce enough leverage to sell this worthless bill of goods, they want the government to give them a pass on antitrust charges until they get the payout they want. This won't work out the way they want it to and it will create a hole in antitrust laws others will exploit, all in the name of "fairness."
]]>